Business Analytics
Pantau performa kampanye dan interaksi pelanggan secara real-time
+12.5%
Total Percakapan
...
+24%
Balasan AI
...
+8.2%
Total Kontak
...
-2.1%
Total Orders
...
+18.7%
Revenue
...
-15%
Avg Response
< 30s
Daily Traffic Overview
AI Replies
Incoming
AI: 38 | In: 42
1
AI: 50 | In: 55
2
AI: 35 | In: 38
3
AI: 62 | In: 67
4
AI: 68 | In: 72
5
AI: 52 | In: 58
6
AI: 80 | In: 85
7
AI: 58 | In: 63
8
AI: 86 | In: 91
9
AI: 72 | In: 78
10
AI: 60 | In: 65
11
AI: 82 | In: 88
12
AI: 65 | In: 70
13
AI: 90 | In: 95
14
Peak Hours Heatmap
0:00 • 2
01:00 • 1
12:00 • 1
23:00 • 0
34:00 • 0
45:00 • 1
56:00 • 5
67:00 • 12
78:00 • 28
89:00 • 45
910:00 • 52
1011:00 • 48
1112:00 • 35
1213:00 • 42
1314:00 • 55
1415:00 • 62
1516:00 • 58
1617:00 • 45
1718:00 • 38
1819:00 • 32
1920:00 • 25
2021:00 • 18
2122:00 • 10
2223:00 • 5
23Low Activity
Peak
Performa per Channel
WhatsApp35%
1,890 percakapan4,560 balasanRp 32.5M
Instagram25%
1,200 percakapan3,200 balasanRp 18.2M
Tokopedia20%
850 percakapan2,100 balasanRp 24.8M
Facebook10%
420 percakapan1,100 balasanRp 6.2M
Web Chat7%
310 percakapan850 balasanRp 4.1M
Telegram3%
120 percakapan450 balasanRp 1.2M
Top Performing Campaigns
| Campaign Name | Metrics | Conversion Rate | Total Revenue |
|---|---|---|---|
1 Flash Sale Ramadan | 2,450 Sent 1,890 Open 456 Click | 89 Leads | Rp 12.5M Confirmed |
2 New Product Launch | 3,200 Sent 2,100 Open 680 Click | 124 Leads | Rp 18.2M Confirmed |
3 Follow-Up 7 Hari | 890 Sent 720 Open 210 Click | 45 Leads | Rp 5.8M Confirmed |
4 Win-Back Campaign Telegram | 1,560 Sent 980 Open 320 Click | 67 Leads | Rp 8.4M Confirmed |